Castor Marine is an Authorized Reseller of Starlink Maritime services, a breakthrough technology enabling digitalization, remote working, and enhancing Internet experience onboard.
Ordering Starlink from Castor Marine guarantees premium support, seamless integration, and a normal invoicing and billing process. Castor Marine is your one-stop shop provider for an integrated connectivity solution combing Starlink with VSAT, Iridium, Fleetbroadband, LTE (4G/5G), and Tampnet as a Managed SD-WAN service.
The Starlink Maritime Kit consists of one or two Flat High-Performance Starlink antennas (57.5x51.1cm) with a wedge mount. The Starlink Maritime Premium Kit consists of two Starlink antennas for redundancy and obstruction mitigation. The Starlink antenna and power supply are water jet and dust-resistant (IP56). Up to 6 Starlink antennas can be combined on a vessel or rig to provide a 900/60 Mbps service.
Mobility service plans will no longer be bitrate limited to 1 Mbps download and 1 Mbps upload after
surpassing the allocated Priority Access data threshold. Depending on the service location, the following
behavior will apply:
For Mobility service plans being operated on land or inland waters, Starlink users will receive unlimited
Basic Access data after surpassing the allocated Priority Access data threshold.
For Mobility service plans being operated in international waters, Starlink users will not have Internet
access and need to reach Castor Marine via other means to buy additional Priority Access data.
Priority Access data is giving network priority over Residential Priority Access on the Starlink network. Users
with Basic Access may experience slower speeds and reduced performance compared to Priority Access
in times of network congestion. See Starlink Specifications for details on Starlink's expected performance
per Service Plan.
Starlink service doesn’t come with a Service Level Agreement, instead Starlink has set goals it aims to achieve
Service package | Service availability | Latency from vessel to teleport | Expected download | Expected upload |
Commercial | >99% | <99ms | 40-220 Mbps | 8-25 Mbps |
Premium | >99% | <99ms | 60-250 Mbps | 10-30 Mbps |
Starlink Maritime service is now global, providing connectivity to the vast majority of the Earth’s oceans and seas
Inclusive in our Premium Support fee:
Email Support | ✔ |
Telephone Support | ✔ |
Chat Support (24/7) | ✔ |
Response Time | 4 Hrs |
Online Portal | ✔ |
Extended Hardware Warranty with direct replacement from stock | ✔ |
Insight in Performance | ✔ |
Fleet overview | ✔ |
Enable/disable Out-Of-Bundle Priority Data | ✔ |
Starlink network maintenance/ outages messages | ✔ |
Invoice based on Purchase Order | ✔ |
E-mail notification when reaching 80 and 100% priority data volume cap | ✔ |
Want to know more about our Starlink services or sign up for a 30 day trial?
We're happy to help.
Please call +31 (0) 88 646 0100
Or email request@castormarine.com