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NOC Engineer

 

We have a requirement for an experienced NOC Engineer to join our Network Operation Centre.
(This position is open to candidates to work from a remote location or local location)

As a NOC Engineer you monitor and manage all production systems and services, taking steps to improve performance, reliability, or uptime. Our NOC Engineers configure and activate new VSAT terminals and take care of customer (helpdesk) support in case issues arise.

Primary responsibilities:

  • Providing technical support to international customers with regard to satellite communication systems and services (VSAT/IP/ Data/Voice/ Audio/Video/Teleport).
  • Implementing and activating fixed and maritime VSAT sites via our iDirect platforms.
  • (Pro)active monitoring of our platforms, networks, and infrastructure.
  • Solving issues and registering issues through our trouble ticketing system.
  • Tasks will be performed in a 24/7-NOC shift and 24/7 callout shift.

Required Skills and Experience:

  • You have >2 years of relevant work experience as an IP/RF/VSAT Engineer or have worked in a NOC or technical help desk environment dealing with VSAT services.
  • You have a bachelor's or master's in telecommunications/engineering.
  • Cisco CCNA. , Fortinet and/or Peplink certificate is preferred.
  • Knowledge of iDirect VSAT services.
  • Experience with telecommunications and IP.
  • Excellent English language skills both orally and in writing.
  • Team player with good communication skills and customer-focused orientation.
  • You like to engage and communicate with customers in providing them with the support they need.

Personal characteristics:

  • Optimistic attitude
  • Customer-oriented
  • Effective communicator
  • Professional and ethical behaviour
  • Problem solver
  • Self-motivator

We offer:

  • An independent position with many responsibilities, an interesting customer base, and the capability to work on many technical platforms.
  • An informal and pleasant working atmosphere.
  • Room for personal development with good training opportunities, for example in the area of Cisco and iDirect.
  • Fulltime contract for one year initially, with the intention to renew after 1 year.

Compensation:

A competitive salary based on relevant experience.

Apply:

To apply for this position, please email your resume to HR: HR@castormarine.com 

Note to agencies: Acquisition is not appreciated.

 

About Castor Marine

Castor Marine was once the satellite broadcasting division of the leading national telecom operator KPN. Castor Networks and Castor Marine were initiated in 2005. The company is now privately financed and based in De Meern, the Netherlands. We are owner-operator of two teleports and a leased fibre network. Our dedicated team consists of technical, operational and sales staff who work in various places around the world. We aim to exceed your expectations when it comes to Internet connectivity and IT services.

24/7 professional support
We are ready to assist you 24 hours a day, 7 days a week, wherever you are.
Voyager platform
Gives you unique real-time visibility of your internet traffic.
Global coverage and reliable connectivity
We provide reliable and secure onboard Internet connectivity using 3G/4G LTE and VSAT systems.
Full service – we have everything in-house
Our own teleport, network solutions, global service and more.

How to apply

If you are interested, please send your resume and cover letter to request@castornetworks.com

Note to agencies: acquisition is not appreciated!